Feed issues differ from other issues you may have with PocketSmith, as they frequently rely on our data providers to resolve. Our data providers often need specific details to investigate and fix an issue. If you have checked our troubleshooting guides and still have an issue with a feed then please ⚡ Submit a feed issue.
Important
We strongly recommend that all requests for feed support be opened this way, as they enable us to resolve your issues faster without extra back-and-forth emails.
How to submit a feed issue within PocketSmith
- Hover on the help menu in the top-right
- Click on Feed help
- Follow the steps to request feed help
