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Mobile: Troubleshooting

Common mobile app troubleshooting questions.

Troubleshooting

Offline behaviour

PocketSmith's mobile apps are cloud-based and, as such, require internet access to operate.

If your mobile device is offline, you'll see the following message:

iOS
iOS
Android
Android

Once you have internet access again, the app will function as normal ⚡️

 

Why have I been logged out?

You will be automatically logged out of the mobile app if you do not use the app for more than 30 days.

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Related guides

You can read more on the mobile apps in our overview here: Mobile: Overview of PocketSmith mobile apps.

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